Marhababy
FAQ

You say you give away free stuff. What’s the ‘catch’?

There is no catch! Marhababy Boxes are 100% free, we don’t sell anything, we don’t ask for your credit card, and your data is safe with us.

What are Marhababy Boxes?

Marhababy Boxes are free gift packs for mothers. There are 2 editions available: 1) Pregnancy Box, for when a mom is expecting her baby. 2) Baby Box, for a mom with a baby between 0 and 1 years old. Everything inside is relevant for you and your phase of motherhood. Marhababy Boxes are delivered for free, exclusively by our partner Souq.com. Order your box here.

What is in the Box?

That’s a surprise..! Marhababy Boxes are filled with goodies, samples, vouchers and information that is relevant to you, your baby and your growing family. We work together with selected partners to make sure you get only high-quality samples, vouchers and information. The contents of the Box will vary from time to time.

I just ordered my Box. And now?

Congratulations, and welcome to Marhababy! Please check if you received your confirmation email from Marhababy. You will be contacted by Souq.com to make sure the Box is delivered to you as soon as possible. In the meantime, please have a look around at our site – we have loads of offers.

I have a question about one of the products in the Box.

Please direct your question directly to the company that delivers the respective good or service.

I received a discount voucher that I want to use. How and where can I redeem it?

You can redeem it directly with the respective company. Happy shopping!

I am pregnant. How do I get a Marhababy Box?

Congratulations! If you are pregnant, you can order a Box for yourself via our order form on Marhababy.com. After filling in the form, we will send you a confirmation by email. You will then be contacted by Souq.com who will deliver the Box to your doorstep. There will be no cost or any other obligation involved.

I’m expecting twins (or more). Can I get multiple Marhababy Boxes?

Big congratulations! Yes you can. If you expect twins, you can get 2 Pregnancy Boxes, 2 Baby Boxes and 2 Toddler Boxes. Please drop us a note on heba@marhababy.com and we’ll take care of it.

In the Box Order form, you ask for some personal information. What will you do with it?

We will use the information to make sure that you receive the right Marhababy Box and that the Marhababy Boxes will be received by moms only. We and our partner Souq.com will securely store your information. We will never disclose your personal information to others without your explicit consent. From time to time, Marhababy and Souq.com will send you a newsletter with relevant information, special offers, etc. You can decide to opt out any time by sending us an email or by clicking ‘unsubscribe’ at the bottom of our emails.

Will Marhababy respect my privacy?

Yes. We will never share your data with third parties without your explicit consent (unless this is required by law). Souq.com will receive your address and contact details to make sure that they can deliver the Box to you. Your email address may be used to send you Marhababy and Souq.com newsletters with relevant information, more exclusive offers, etc. You can decide to opt out any time by sending us an email or clicking ‘unsubscribe’ at the bottom of the email. You can also have a look at our Privacy Policy.

Is there any cost or obligation involved?

No. The Marhababy Boxes are completely free of charge. We, nor Souq.com will ever ask our moms for money or anything else in return for the Marhababy Boxes.

How many Marhababy Boxes am I entitled to?

Every mom living in the United Arab Emirates or Saudi Arabia is entitled to 2 Boxes per baby: 1 Pregnancy Box and1 Baby Box.

I didn’t receive Marhababy email after registering. What’s wrong?

Please check if our emails are in your Spam folder. Please add heba@marhababy.com to your address book. If our email is not there, please send us a quick note on heba@marhababy.com and we’ll check it for you.

Can I order a Box for my friend or family member?

Yes, you can. Just fill in the mom’s full and correct details and she will receive the Box at her home.

My situation and/or my details have changed, or I would like to unsubscribe. How can I let Marhababy know?

Please send us an email and we’ll take care of it: heba@marhababy.com.

Where are the Marhababy Boxes available?

The Marhababy Boxes are available in the United Arab Emirates and Saudi Arabia, and can be ordered on Marhababy.com. We plan to come to other countries in the Middle East soon. Follow us on social media or subscribe to our newsletter and we make sure you’ll be among the first to know!

What value can Marhababy bring to my life?

Marhababy brings mothers in the Middle East free samples, vouchers, deals and information that are relevant to you and your pregnancy, baby and family.

Where is Marhababy based? How was the idea born?

Marhababy is based in Dubai, UAE. The company was founded in 2013 by moms, for moms. Eveline, the Marhababy founder, came up with the idea while she was expecting her first son. She realized that when you’re pregnant, especially for the first time, the need for information and support is high. You can’t wait to try, discover, and experience everything that has to do with your new journey of motherhood. She also quickly found out that this can be a quite expensive period in your life. She decided to bring all this together under one roof, and become the most relevant, fun and indulging source for mothers in the UAE and Middle East. And that’s how Marhababy was born.

 

About Marhababy Mom’s Offers

 

What are Marhababy Offers?

Marhababy offers are special deals, discounts, promotions, etc from Marhababy and its selected partners. The offers can be found on Marhababy Offers page.

Do the offers have an expiry date?

Yes. The expiry date can be found on the offer page itself.

 

About Mom’s Knowledge

 

What is the source of information for Mom’s knowledge?

We work together with moms as well as specialists and experts to provide us with the most accurate and up-to-date information in their field. The source of information is mentioned in the article itself.

I have a question regarding my health, or my baby’s health. Can I contact Marhababy for help?

Unfortunately, no. Please always contact your medical specialist for your medical questions. The Information on Marhababy.com is no substitute for examination, diagnosis or treatment by a qualified health professional.

 

General

 

Where did you get the name –Marhababy-?

Marhababy is a combination of the words Marhaba and Baby, which means Hello, or Welcome, Baby. Also, Marha in Arabic means ‘happy’ or fun – and that is exactly where Marhababy stands for.

When will Marhababy be in my country?

Our journey started in the UAE, we expanded to Saudi Arabia, and we plan to come to other countries in the Middle East soon. Follow us or subscribe to our newsletter and we make sure you’ll be among the first to know!

Does Marhababy support breastfeeding?

Yes, Marhababy is a big proponent of breastfeeding. We fully support the WHO Breastfeeding Guidelines.

Can my business advertise with you?

We’d be very happy to explore the opportunities with you. Take a look at our business page or please contact us directly: heba@marhababy.com.

 

Couldn’t find the answer to your question? Please fill in our contact form or email heba@marhababy.com and we’ll get back to you as soon as possible.